Issue
- Internal lighting in my freezer / refrigerator / fridge freezer / wine cooler is not working
Applies to
- Fridge freezers
- Freezers
- Wine coolers
Resolution
1. Check whether the bulb has failed and replace if necessary following the instructions in the user manual.
- Download the user manual.
- You can buy a new bulb from our Webshop
- Certain appliances have built-in LED lighting that must be replaced by an engineer.
2. Check whether the light switch can move freely and try cleaning it with a damp cloth (if you can see a light switch in the door opening).
3. Close the door and open it again to switch the light back on.
A control system may switch the light off automatically if the door has been left open for a while.
4. Contact an Authorized Service Center.
If the above advice do not resolve the problem, we recommend requesting a visit by a service engineer.
