Washing machine and tumble dryer WiFi help

Last updated 23/12/2020 05:09

Issue

  • How to turn on the WiFi connection?
  • How to check the WiFi signal strength?
  • How to turn on the Remote Start mode?

Applies to

  • connected washing machine
  • connected tumble dryer

Resolution

First-time connection

Check whether the home router is working correctly by:

1. Check WiFi connection to your smartphone – must be ON.

2. If there are other devices connected to the home router, do the other devices work?

  • If other devices do not work, restart the home router
  • If other devices work, restart your washing machine or tumble dryer.


Appliance already connected

1. Check the following:

  • Is the WiFi signal indicator visible in the upper left corner of the appliance's display?
  • How strong the signal is (3/5, 4/5, 5/5)?

2. Turning on the WiFi connection.

3. Checking the WiFi signal strength (optimal signal strength from 3/5).

4. Turning on the Remote Start mode.

Tips:

  • Always update the app to the latest version for best performance

 

Book a repair
Book a repair

Need to arrange a repair technician visit? Repairs in warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.